Privacy Policy

Last updated: July 25, 2025

Skout Airguns Shop operates this website and online store, including all associated content, features, tools, products, and services (collectively, the "Services"), to provide a seamless shopping experience. Our store is hosted on Shopify, enabling us to deliver these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, interact with, or make purchases using our Services. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs the handling of your personal data.

By using our Services, you acknowledge that you have read and understood how your personal information is collected, used, and shared as described below.

Personal Information We Collect

“Personal information” refers to data that identifies or can reasonably be linked to you. It excludes anonymous or de-identified information. Depending on your interactions, location, and applicable law, we may collect:

Contact Information: name, address, billing/shipping addresses, phone number, email.
Financial Information: payment card details, bank or financial account info, transaction data, and payment confirmations.
Account Information: username, password, security questions, preferences, and account settings.
Transaction Information: items you view, add to cart or wishlist, purchase, return, exchange, or cancel, and your purchase history.
Communications: inquiries or messages you send, including customer support requests.
Device Information: device type, browser, network connection, IP address, and other unique identifiers.
Usage Information: how and when you interact with our Services.

Sources of Personal Information

Directly from you: when creating an account, providing information, or using our Services.
Automatically through our Services: from your device or browser, including via cookies and similar technologies.
From service providers: third-party services engaged to operate Services on our behalf.
From partners or third parties: as needed to provide Services or support operations.

How We Use Your Personal Information

Service Provision and Improvement: to process orders, manage accounts, remember preferences, facilitate returns or exchanges, send notifications, and provide personalized recommendations.
Marketing and Advertising: to send promotional messages via text, mail, or display ads based on your activity.
Security and Fraud Prevention: to protect accounts, detect fraud, and maintain safe shopping.
Customer Communication: to respond to inquiries and provide support.
Legal Compliance: to comply with laws, respond to legal requests, or enforce policies.

How We Share Personal Information

With Shopify and vendors for payment processing, IT support, analytics, fulfillment, and shipping.
With marketing partners for personalized advertising. Opt-out options here.
When you consent or request sharing, e.g., for shipping or social media features.
With affiliates or entities within our corporate group.
During business transactions (merger, acquisition, bankruptcy) or to comply with legal requirements.

Relationship with Shopify

Our Services are hosted by Shopify, which processes personal information to operate and enhance the Services. Data may be shared with Shopify and third parties outside your country. Shopify may use this data to provide enhanced features and personalized services. Learn more at the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may link to third-party websites. We are not responsible for their privacy or security practices. Review their privacy policies before sharing information. Use of third-party platforms, social media, or widgets may expose your information to others.

Children’s Information

The Services are not intended for children. We do not knowingly collect information from individuals below the legal age of majority. Parents or guardians may request deletion of their child’s data via our submission form. We do not knowingly sell or share personal information of children under 16.

Data Security and Retention

While we take steps to protect your data, no system is completely secure. Personal information is retained as needed for account management, Services, legal obligations, dispute resolution, or policy enforcement.

Your Rights

Access: request the personal information we hold about you.
Correction: request updates or corrections to inaccurate information.
Deletion: request removal of your personal information.
Portability: request a copy or transfer of your data in certain circumstances.
Opt-Out of Sale/Sharing for Advertising: depending on location, opt out of data sales, sharing, or targeted advertising here.
Manage Communications: opt out of promotional emails anytime. Non-promotional emails (account updates, order info) may still be sent.

UK and EEA Residents: you may restrict or object to processing, or withdraw consent where applicable. Authorized agents may act on your behalf with proof of authorization.

Complaints

If you have concerns about how your data is handled, contact us via our submission form. In some regions, you may appeal or contact local data protection authorities. For EEA residents, see here.

International Data Transfers

Your personal data may be stored, processed, and transferred internationally. Transfers outside the EEA or UK use recognized mechanisms such as Standard Contractual Clauses.

Policy Updates

We may update this Privacy Policy to reflect changes in practices, legal requirements, or operational needs. Updates will be posted here with a new “Last updated” date.

Contact

If you have questions about this Privacy Policy or want to exercise your rights, please submit a request through our submission form. Skout Airguns Shop is the data controller of your personal information.